Privacy Policy
Last updated: January 31, 2025
1. Introduction
Instabuild ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website builder service.
2. Information We Collect
We collect information in the following ways:
Information You Provide
- Account information (name, email address)
- Payment information (processed securely by our payment provider)
- Business information you provide for website generation
- Content you upload (images, text, logos)
- Communications with our support team
Information Collected Automatically
- Device information (browser type, operating system)
- Usage data (pages visited, features used)
- IP address and approximate location
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
- Provide and maintain the Service
- Process payments and manage subscriptions
- Generate and host your websites
- Send important service updates and notifications
- Provide customer support
- Improve and personalize our Service
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers: Companies that help us operate our Service (hosting, payments, analytics)
- Legal requirements: When required by law or to protect our rights
- Business transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. We may retain certain information for legal compliance, dispute resolution, or to enforce our agreements.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data
- Export your data
- Opt out of marketing communications
- Withdraw consent where applicable
To exercise these rights, please contact us using the information below.
8. Cookies
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookies through your browser settings, though some features may not function properly without them.
9. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.
10. Children's Privacy
Our Service is not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service. Your continued use after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at our contact page or email us at [email protected].